InfoCities was designed by the members of Telecities - an association of over one hundred European cities. The objective of InfoCities is to evaluate the application of information and communication technologies (ICT) to deliver integrated public services, moving towards a 'one-stop' point of service delivery. The service areas chosen for the feasibility phase were education, health, transport, culture, electronic commerce and public information.
InfoCities also aims to improve access to public and city services for residents, and to offer value added services to businesses and professionals. Among those using InfoCities applications and services have been: residents, visitors and tourists using public access points (such as street kiosks and public library Internet access points), schools and other educational bodies, businesses and professional organisations (from SMEs to hospitals), households and community organisations.